Refund and Return Policy
Introduction
This Refund and Return Policy applies to all purchases made through the website www.greenaryseedstech.com and governs the conditions under which refunds, replacements, or returns may be considered. Greenary Seedstech primarily deals in live plants, seeds, saplings, and natural products, and therefore follows strict policies to ensure fairness and transparency.
Nature of Products
Plants, seeds, and saplings sold by Greenary Seedstech are live, perishable, and natural products. Their growth, germination, survival, and performance depend on various factors such as climate, soil, watering practices, and post-delivery care, which are beyond the company’s control. Due to this nature, all sales are considered final except under specific conditions outlined in this policy.
Inspection on Delivery
Customers are advised to inspect their order immediately upon delivery. In case of physical damage during transit, customers must notify Greenary Seedstech within forty-eight hours of receiving the product. Clear photographs or videos showing the damaged product and original packaging must be provided for verification. Claims reported after this period may not be considered.
Returns Policy
Greenary Seedstech does not accept returns or exchanges for live plants, seeds, or saplings once they have been delivered. This policy is in place to maintain plant health standards and prevent contamination or improper handling. Returns will not be accepted for reasons such as change of mind, incorrect selection, or dissatisfaction due to environmental or care-related factors.
Refund Policy
Refunds are issued only in cases where transit damage is verified and approved by Greenary Seedstech. Any approved refund or partial compensation is provided at the sole discretion of the company and is limited in value. Refunds, if applicable, will be processed within eight to ten business days using the original payment method after deducting applicable transaction or shipping charges.
Replacement Policy
In rare cases where replacement is approved due to confirmed transit damage, the replacement will be dispatched subject to stock availability. If replacement stock is unavailable, a refund or credit may be issued at the company’s discretion. Replacement requests must comply with the same reporting and verification requirements.
Order Cancellation
Orders cannot be cancelled once they have been confirmed and processed. Since plants and seeds are prepared and packed specifically for each order, cancellation requests after confirmation will not be accepted under any circumstances.
Limitation of Liability
Greenary Seedstech’s liability is strictly limited to the value of the product purchased. The company shall not be responsible for indirect or consequential losses, including plant mortality after delivery, crop loss, reduced yield, or business losses. No guarantees are provided regarding growth, germination, flowering, or fruiting.
Force Majeure
Greenary Seedstech shall not be held responsible for delays, damages, or non-performance resulting from events beyond its reasonable control, including natural disasters, extreme weather conditions, transportation disruptions, strikes, or government restrictions.
Changes to This Policy
Greenary Seedstech reserves the right to modify or update this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. Customers are encouraged to review this page periodically.
Contact Information
For any questions regarding this Refund and Return Policy or to report transit damage, customers may contact:
Greenary Seedstech
Mettupalayam–Kotagiri Road, Tamil Nadu, India
Phone: 6380437195
Website: www.greenaryseedstech.com